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Residential Construction
Finding the Right Builder

Building a home can be a demanding process, and working with an unqualified builder can be exasperating, to say the least. By taking the time to ensure that you choose a builder who meets certain standards, you can save yourself a lot of headaches--both during and after the construction process.

Before choosing a builder, be sure to ask the following:

  • Does the builder maintain a permanent business address?
  • Does the builder carry insurance to protect you from claims due to property damage or on-site injuries?
  • Does the builder maintain an established business presence in the community?
  • Does the builder have a trustworthy reputation (i.e., are others in the industry aware of the builder and do they speak well of that builder)?
  • Has the builder supplied you with a direct phone number through which you can reach them quickly and conveniently?
  • Has the builder supplied you with a long list of references and permitted you to call anyone on that list?
  • Does the builder offer a warranty? If so, how long does it last? What does it cover?
  • Are there any complaints about the builder filed with the Better Business Bureau?
  • Does the builder respond promptly to your inquiries and answer them in full?
  • Has the builder explained how services will be handled after the sale?
  • Has the builder provided a thorough, clearly written contract?
  • Does the builder incorporate energy-saving features, such as the use of efficient heat pump systems, into new homes?